Security Bulletins

There are currently no known security vulnerabilities affecting HiLo products or services. If you wish to receive notifications for HiLo security bulletins, please subscribe below.
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Date Published

Bulletin #

Severity

Affected Products

Summary

Status

03-12-2025

-

-

All Hardware and Services

No bulletins have been issued yet

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Device Security Support Lifecycle

HiLo is committed to providing transparency around the security support period for each of our devices. The table below outlines the minimum period during which each HiLo product will continue to receive security updates, including critical firmware patches, modem/security stack updates, and fixes required to maintain secure operation with HiLo services.

Security support periods are defined from the date of supply to the customer. At the end of this period, devices may continue to operate, but security updates are no longer guaranteed. End-of-support dates will be reviewed annually.

Product SKU

Description

Manufacture Date

End of support date

Status

LS1-CEL-R
LS1-CEL-R-IS

T35-CEL
T35-CEL-IS

HiLo Radar level monitors manufactured after May 2022. Includes external antenna and measurement range variants of the mentioned SKU.

2022 - 2025

2032

Actively supported with feature and security updates released over-the-air

-

All legacy Cellular product variants

Pre 2022

2029

Security Updates released over-the-air

Security Enquiry

If you have a security related question or would like to share concerns about security with a HiLo Product, please complete the form below or email security@hilomonitoring.com:
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